FAQ

We make high density premium ice cream made entirely from scratch from the ground up highlighting ingredients sourced locally. We proudly create artisinal dairy and vegan ice cream for all to enjoy.
Our vegan ice cream uses plant based ingredients (handmade rice or oat bases) to create delicious ice cream without compromise. It is as creamy and flavourful as traditional dairy ice cream.
Yes! We make incredible dairy ice cream in unique flavours!

All of our ice cream and sorbets are gluten free!
We can't make promises but we never say never!
We love your ideas! Many of them have shaped what we offer today. Send us a message anytime!

Find the widest selection of our products at our shop where we make our ice cream from scratch! We are open every Saturday from 10 to 3 p.m. and Sunday from 10 to 2 p.m.
We deliver London ON-wide every Thursday, Friday, and Saturday.
Absolutely! Our handmade ice cream makes the happiest gift! If you are gifting frozen goods, be sure to give your recipient advance notice to avoid spoilage from missing their delivery.
Delivery London ON-wide is a flat $5. Delivery is free with orders of $30 or more!

We deliver London ON-wide every Thursday and Friday from 6 to 9 p.m., and Saturday from 11 to 4 p.m.
We recommend that someone is home to receive your delivery for the duration of the delivery window, Thursday and Friday from 6 to 9 p.m., and Saturday 11 to 4 p.m. This will ensure quality remains intact.
Yes, we do! Gift cards ($25 minimum) are available for purchase from our shop in person. We will be adding this functionality to our website soon!

That's no good! It sounds like your pint may have been left out of the freezer for too long!
For the best experience of our premium ice cream, be sure to get it to a freezer as soon as possible after receiving it. If you run into any issues, please do not hesitate to get in touch with us.

Oh no! We're so sorry for that! Please get in touch with us and we’ll make it right!

Jülide is pronounced like this. It is a name of Turkish origin that translates to mixed, scattered, and deep, kind of like a proper pint of premium ice cream!
Specialty is defined as;
- a pursuit, area of study, or skill to which someone has devoted much time and effort and in which they are expert.
- a product, especially a type of food, which a person or region is famous for making well.
- meeting particular tastes or needs.
We are proud to embody all three of these points.

Yes! We are proud to source our packaging from Stanpac. Here is a snippet from their website outlining their packaging production practices;

"Stanpac chooses paper for many of our ice cream packaging products. Paper is a renewable resource that can also be recycled in areas where programs exist. A major raw material in our paperboard is sawdust sourced from the lumber industry. Using this by-product enhances the sustainability of our products.
All of our paperboard comes from companies that are SFI® certified (Sustainable Forestry Initiative). The Sustainable Forestry Initiative® program promotes sustainable forest management. By supporting the program, Stanpac is helping to strengthen forest practices in North America and promote responsible sourcing globally.
The Sustainable Forestry Initiative® is a comprehensive, independent certification program that works with environmental, social and industry partners to improve forest practices in North America and fiber sourcing worldwide. The Initiative is based on 14 core principles that promote sustainable forest management, including measures to protect water quality, biodiversity, wildlife habitat, species at risk and Forests with Exceptional Conservation Value. For more information please visit www.sfiprogram.org"

We do our best to invest in our community whenever we can, and prioritize causes that align with us. Please get in touch with us and we’ll see what we can do!

Our Ice Cream & Sorbet